Effortless Ticket Management for Faster Issue Resolution

Never miss a customer grievance with Taskbird, an advanced ticket management system designed for seamless issue resolution. Maintain email continuity, automate customer notifications, and prioritize tickets efficiently. Organize projects, track detailed ticket histories, and streamline the grievance-handling process with robocalls and SLAs for faster response times.

Feature
Description
Taskbird Ticket Manager
Centralized system for tracking and managing customer issues
Email Continuity
Maintain seamless communication with customers via email
Ticket Comments as Emails
Convert ticket comments into emails for better collaboration.
Customer Notifications
Send automatic updates via email and SMS for real-time updates.
Project & Task Organization
Create structured menus and submenus for efficient workflow management.
Priority-Based Ticketing
Categorize tickets as urgent, high, or low for effective resolution.
Attachments & Reassignments
Upload files, reassign tasks, and track ticket history easily.
Robocalls & Ticket SLA
Automate responses with robocalls and set SLAs for resolution timelines.